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Faulty Xbox Insider Update Resets Consoles to Factory Settings

Alpha and Alpha Skip-Ahead participants report profile deletions, lost settings, and Quick Resume data after mandatory update.

An image about This Xbox update is resetting consoles back to factory settings
Xbox Update Consoles
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Overview

  • The latest Xbox Insider update is causing consoles in the Alpha and Alpha Skip-Ahead tiers to reset to factory settings, removing user profiles and settings.
  • Affected users report losing Quick Resume data, wallpaper preferences, system settings, and being logged out of media apps.
  • While previously installed games remain intact, users must reconfigure their consoles and re-add their profiles after the update.
  • The update, intended to fix profile display issues and Dolby Vision compatibility, has resulted in significant unintended data loss.
  • Xbox Insider participants are advised to opt out of the program if they wish to avoid similar risks associated with pre-release software.