Overview
- Drivers reported being stationary from about 1.5 hours to nearly four hours on November 15 before movement resumed.
- Local reports say the malfunctioning lights blocked car-park egress, with delays compounded by heavy weekend traffic and a protest-related road closure on Redcliffe Hill.
- Motorists said security staff tried to manage flow on lower levels while people parked higher up received few or no updates.
- Some drivers said only one exit barrier was open at points, and they saw progress only once all barriers were raised later in the afternoon and evening.
- Shoppers voiced frustration over the lack of communication and warned the experience would deter them from returning, with no official statement issued by Cabot Circus or traffic authorities.