Overview
- Downdetector logged about 34,000–35,000 problem reports that began around 10:20–10:30 CET and peaked near 11:00.
- Fastweb + Vodafone confirmed a temporary fault affecting both fixed-line and mobile networks, issued an apology, and said teams are working to restore service.
- Reports clustered in Rome, Milan, Turin and Naples, with additional cases in Bologna, Bari and Tuscany, and some users on Vodafone, Iliad and Wind Tre also noted disruptions.
- Social networks filled with #fastwebdown posts detailing blocked work and calls, with public figures such as Luca Bizzarri joining the conversation.
- Initial claims of a fixed-only problem were overtaken by the company’s update, some users reported Fastweb sites or datacenters were unreachable, and no cause has been disclosed as the incident draws comparisons to the AWS outage two days earlier.