Overview
- Guests recorded an employee stirring bed linens in the hotel hot tub with a broom handle and reported the incident to authorities.
- In a recorded call, a staffer said the linens had already been washed but were soaked to lift small stains, after which the tub was drained and deep cleaned.
- Hotel management said sheets placed on beds are laundered conventionally and described the hot‑tub soak as a last‑resort step intended for after pool hours.
- The health department confirmed it looked into the case and ordered the hotel to stop soaking linens in the jacuzzi, with no penalties assessed.
- A former employee said the workaround dated back years, and CDC guidance notes hot tubs can spread illnesses such as Legionnaires’ disease when mismanaged.