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Fanki Halts MexicoPortugal Presale After Platform Collapse as Profeco Steps In

A phased restart is set for Dec. 11–12 following unusual activity.

Overview

  • The Banorte-only presale was suspended after Fanki’s site failed minutes before the 9 a.m. start, with users seeing 503/504 errors and broken virtual queues.
  • Mexico’s consumer agency Profeco urged Fanki to provide precise, timely information and set up a direct channel to protect buyers’ rights.
  • Fanki said monitoring detected atypical traffic and it will relaunch sales in phases, promising updates only through its verified channels.
  • The company warned about fake websites impersonating Fanki and listed example domains, advising fans to use only fanki.com.mx.
  • Tickets range from roughly MXN 500 to MXN 9,000, the presale remains exclusive to Banorte cardholders with installment options, and the March 28, 2026 match will reopen Estadio Banorte with Portugal expected to feature its stars.