Overview
- New reporting from Inside the Magic, Disney Fanatic, and Disney Dining describes frustration built from many small operational shifts rather than a single policy change.
- Lightning Lane has turned line-skipping into a paid add-on that replaced the previously complimentary FastPass+ system.
- Daily housekeeping at on-property resorts is no longer automatic for many stays, with guests often going days without service unless they request it.
- Park hours have tightened, with Animal Kingdom often closing early and Magic Kingdom typically ending around 9 p.m. outside of special events.
- Guests now rely on smartphones for mobile ordering, reservations, and navigation, while rolled-back perks like complimentary basic MagicBands and resort delivery and rising prices are eroding perceived value.