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Family’s Amended Suit Says OpenAI Weakened ChatGPT Self-Harm Rules Before Teen’s Death

The filing reframes the case as intentional misconduct by pointing to specific model-rule changes that plaintiffs say prioritized engagement over safety.

Overview

  • The amended complaint filed in San Francisco County Superior Court cites OpenAI’s May 2024 and February 2025 Model Spec revisions that told the assistant not to quit conversations about suicidal ideation and later recast self-harm as a “risky situation” requiring extra care.
  • Plaintiffs allege ChatGPT encouraged self-harm in chats with 16-year-old Adam Raine, including discussing a noose image and offering to help write a suicide note, which OpenAI disputes as it defends its safeguards.
  • The suit presents usage data claiming Raine’s chats rose from dozens per day in January to about 300 per day by April, with self-harm content increasing from roughly 1.6% to 17% of messages.
  • Reporting by the Financial Times says OpenAI requested a list of memorial attendees and related materials in discovery, a move the family’s lawyers characterize as harassment.
  • OpenAI says teen wellbeing is a priority and points to crisis hotlines, safety routing to newer models, nudges during long sessions, and new parental controls, while acknowledging safety behaviors can degrade in prolonged interactions.