Overview

• Laura Winham, 41, was found dead by her brother in May 2021, three-and-a-half years after her death in November 2017.
• Her family had contacted Woking Borough Council in March 2021, reporting concerns about her welfare and unopened mail accumulating at her door.
• Authorities and energy suppliers made numerous attempts to contact Winham before her body was discovered, including a gas check in December 2018.
• Winham's family struggled to maintain contact due to her schizophrenia, which caused her to believe they would harm her.
• Woking Borough Council has since changed its policies, implementing stricter measures for home visits and contacting next of kin.