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Failed Payment at Guangdong Pharmacy Exposes Affair, Raises Privacy Liability Questions

Legal experts say a case against the retailer looks unlikely because the recovery call to the membership number was routine.

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A Chinese man’s secret affair was revealed when his failed payment for contraceptive pills prompted staff to contact his wife.

Overview

  • At a Dashenlin Pharmacy in Yangjiang, a 15.8 yuan mobile payment for contraceptive pills failed due to a reported system error.
  • Staff called the phone listed on the customer’s membership account to settle the bill, reaching his wife, who was told what item was purchased.
  • The man posted a receipt, chat screenshots with a clerk, and a police report dated August 12 from the Pinggang Police Station.
  • He blames the pharmacy for the fallout, saying two families are near collapse and questioning the store’s responsibility.
  • Lawyer Fu Jian says establishing a privacy breach or a causal link to marital breakdown would be difficult, noting the call appeared legitimate and not intended to reveal personal details.