Overview

• Heather Wells was duct-taped to her seat after becoming violent and attempting to open the cabin door mid-flight.
• The incident occurred on a flight from Dallas Fort Worth to Charlotte on July 7, 2021.
• Wells ordered an alcoholic drink and became increasingly agitated, threatening and assaulting crew members.
• FAA imposed the highest-ever fine for unruly behavior, citing multiple safety violations.
• Wells has apologized, citing mental health issues, but has not paid the fine.