Overview

• At Fortune Brainstorm AI Singapore, LinkedIn’s Peiying Chua argued that companies should protect workers’ talents rather than static roles by funding continuous reskilling programs.
• Indeed’s Madhu Kurup warned that employees who fail to adopt AI tools risk being outpaced by colleagues who leverage these technologies.
• Workday’s Jessica O’Reilly highlighted how AI-driven application floods and automated interviews have turned hiring into an LLM-to-LLM exchange, underscoring the need for human-AI hybrid processes to assess soft skills.
• Speaking to Federal Reserve officials, Sam Altman predicted that customer support positions are on the brink of full automation thanks to AI systems that handle inquiries faster and without errors.
• Altman also cautioned against potential security threats from AI-driven voice cloning and infrastructure attacks as regulators weigh new oversight frameworks.