Experts Share Recommendations on How to Educate Older Adults About Scams

Amid rising scams, experts urge multigenerational discussion on common scams like the “grandparent” scam and romance scams as older adults lost the most money in 2022, suggesting constant communication, empathy, an informative approach, and knowledge on how to report scams.

• One recommendation is for families to discuss scams, particularly the grandparent and romance scams commonly targeting older adults, to raise awareness and ensure everyone is vigilant regardless of their age.
• Experts stress the importance of understanding scam tactics, such as creating a sense of urgency making a victim more likely to fall for the scam, and advise discussing this aspect in family conversations.
• When discussing scams, instead of imposing, experts suggest an informative approach in conversations with older adults, relating to them with respectful language.
• In response to a family member falling for a scam, it's best to approach the conversation with empathy, recognizing that scamming is a crime conducted by organized groups with resourceful means, advising not to blame the victim.
• In the event of encountering a scam, family members should have a set plan in place, such as contacting a trusted individual for confirmation before proceeding.
• Additionally, it is crucial to report scams to organizations like the FTC and utilize platforms like AARP's Fraud Watch Network Helpline, which provides guidance and emotional support.

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