Overview
- Suraj Biswas, now the founder-CEO of Assessli, posted that he stands with Zomato and its CEO after working as a delivery partner in Bengaluru in 2020–21.
- He said he consistently earned about ₹40,000 per month and personally knew riders making ₹80,000 to ₹90,000.
- Biswas recounted using medical insurance provided via Acko and said Zomato coordinated with police during safety incidents he faced on the job.
- Arguing that delivery work is voluntary and flexibility-driven, he said many riders use multiple platforms and questioned the viability of fixed-salary, exclusive employment.
- In a follow-up note, he attributed lower average earnings today to a mismatch between rapid growth in rider supply and comparatively modest growth in order demand, while the wider debate continues after a recent unions’ strike call and Zomato’s infrastructure-based defense of 10-minute delivery.