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Ex-Moderators File Criminal Complaint Against Meta and CCC Over Mental Health Damages

They allege systematic neglect of mental health protocols in a high-pressure moderation environment resulting in lasting trauma.

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Un total de 29 moderadores de contenido de Facebook e Instagram en Barcelona se querellan contra Meta

Overview

  • On June 25, 29 former CCC content moderators filed a criminal complaint against Meta and its Barcelona subcontractor, accusing them of causing lasting psychological harm.
  • Plaintiffs say they were tasked with reviewing violent and graphic videos, including murders and sexual violence, without prior warning or sufficient psychological support.
  • The complaint asserts Meta dictated work schedules and imposed near-100% accuracy quotas, forcing moderators to process hundreds of items daily under threat of dismissal.
  • Each moderator is seeking €150,000 in compensation for diagnoses such as insomnia, flashbacks, anxiety and other trauma-related conditions.
  • The action follows Meta’s May 22 termination of its CCC subcontract and adds to ongoing legal challenges over content moderation practices in Spain and Ireland.