Overview
- Ring doorbell footage recorded two incidents on October 3 and October 9 showing the driver hurling parcels, including a mirror and boxes of glassware.
- The homeowner, police officer Matt Whitehead of Didsbury in Manchester, received phone alerts from his camera and later reviewed the clips.
- Audio captured the courier swearing at the household’s dogs and insulting the owners while dropping deliveries at the property.
- Evri said the driver will no longer deliver for the company, issued an apology to the customer, and described the behavior as not representative of its roughly 30,000 couriers.
- Whitehead said he was told the courier previously received a ‘final warning,’ a claim not confirmed in the company’s statement.