Evri Posts H1 Parcel Surge, Revenue and Earnings Jump as Resale Market Booms

Growth is tied to second-hand marketplaces despite weak Ofcom ratings.

Overview

The delivery firm handled 425 million parcels in the six months to August 30, up by 47 million year on year.
Group revenue rose 12% to £973 million and adjusted earnings increased 22% to £209 million for the half-year.
Parcels handled for smaller businesses climbed about 56% compared with the same period last year.
Evri extended its partnership with resale platform Vinted for four years in July to support marketplace-driven volumes.
An Ofcom survey ranked Evri lowest for customer contact satisfaction at 31%, with 41% dissatisfaction, as the CEO cited ongoing investments and recognition from Citizens Advice and YouGov.