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Eventim Forecasts Further Ticket Price Rises as Scalper Bots Surge

CTS Eventim says its new bot-blocking systems in the Fansale resale market will help absorb post-pandemic cost surges under Germany’s fresh secondary-market rules.

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Konzert-Tickets: Schwarzmarkthändler setzen Bots ein

Overview

  • CEO Klaus-Peter Schulenberg forecasts that live concert ticket prices will continue to climb as touring has overtaken recorded music sales as artists’ primary revenue source.
  • Event organizers face limited pricing flexibility after infrastructure and staffing costs climbed about 45% since the end of the pandemic.
  • Automated scalpers generate millions of bot purchase attempts at major onsales, but Eventim’s blocking systems now reject most of these attempts.
  • Fansale, Eventim’s authorized secondary-market platform since 2007, continues operating under the April 2025 regulations with price caps, transparency mandates and penalties on unfair practices.
  • As the world’s second-largest ticket provider behind Live Nation Entertainment, Eventim is balancing fan protection with rising artist fees and venue demands.