Overview

• The 34-year-old attendant, identified by the surname Sun, felt unwell on a Milan–Taoyuan flight on September 24, was hospitalized on September 26, transferred on October 8, and died on October 10.
• Shortly after her death, a message from an EVA Air representative requested proof of her sick-leave application, and her family responded by sending her death certificate.
• EVA Air issued a public apology and said the request was a mistake by an employee unfamiliar with proper procedures.
• President Sun Chia-Ming called the loss heartbreaking and pledged a thorough internal investigation at a press conference.
• Labor authorities opened a formal inquiry as the flight attendants’ union criticized workplace culture and urged stronger protections, while the cause of death remains undisclosed.