Overview
- A failure in the tunnel’s overhead power supply stopped Eurostar passenger services and Le Shuttle after a shuttle train came to a halt inside the Channel Tunnel.
- Getlink reported progress through the evening, with trains running alternately in each direction and a return toward normal operations anticipated overnight.
- By Wednesday, Eurostar services were operating again but with significant delays and some cancellations, and travelers were urged to check their train status; Le Shuttle showed no delays.
- Eurostar asked customers not to travel during the disruption and is offering free rebooking, vouchers or refunds, with compensation available for delays of 60 minutes or more.
- Large crowds formed at London St Pancras and Paris Gare du Nord, and some passengers reported being stuck on trains for up to six to eight hours, including overnight.