Overview
- Eurostar halted all journeys to and from London, with announcements at St Pancras saying no trains would run for the rest of the day and services suspended until further notice.
- Getlink cited a power-supply failure and a stalled Le Shuttle train, with traffic expected to resume progressively later as vehicle shuttles faced multi-hour delays on both sides of the Channel.
- Passengers were told not to travel and offered free exchanges, full refunds or 12‑month e‑vouchers, with delay compensation available under Eurostar’s policy.
- Large crowds formed at St Pancras and Paris Gare du Nord and long queues built at Folkestone and Calais, while ferry operators in Dover reported capacity for displaced travelers.
- Eurostar disputed reports that its passengers were trapped inside the tunnel, saying a broken Le Shuttle had been moved, though some trains turned back to London after hours of waiting.