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European Airports Disrupted by Suspected Cyberattack on Vendor Check-In Systems

Airlines shifted to backup processes to keep flights moving.

Overview

  • Outages struck overnight from September 19 to 20, affecting check-in and boarding operations at major hubs including London Heathrow, Brussels, and Berlin.
  • The impacted platforms are supplied by Collins Aerospace, which is believed to be the target of the attack according to initial reporting.
  • Brussels Airport reported roughly 10 flight cancellations, while Berlin airports warned of delays as manual procedures slowed passenger processing.
  • Heathrow acknowledged technical problems that could cause delays, with baggage drop and other services affected.
  • British Airways operated using backup systems, and officials said investigations are underway to determine scope and attribution.