Overview

• Sixty-eight percent of retailers and sixty-three percent of manufacturers expect repair bills to rise under the EU’s directive.
• Sixty-two percent of retailers say they will raise new device prices to cover increased repair expenses.
• Seventy-four percent of retailers report they lack the skilled workforce to handle the expected surge in repair volumes.
• Only forty-four percent of consumers are aware of the directive and seventy percent view repairs as more costly than purchasing new appliances.
• German law must incorporate the directive by July 2026, extending manufacturer repair obligations beyond current warranty periods.