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EU Opens Antitrust Probe Into SAP Over ERP Support Practices

Regulators are examining whether SAP's ERP support terms limited customer choice.

Overview

  • The investigation focuses on the aftermarket for maintenance and support linked to SAP's on-premises ERP software.
  • The European Commission cited four practices of concern, including restrictions that can stop customers from terminating support for unused licenses.
  • Under EU competition rules, SAP could face fines of up to 10% of its global annual turnover if breaches are proven.
  • SAP said its conduct complies with competition law and it is cooperating with the inquiry, adding it expects no material impact on financial performance.
  • There is no deadline for the probe, and SAP shares fell roughly 2% on the DAX following the announcement.