EU Launches Appeals Centre for Social Media Content Disputes

The new Dublin-based body will allow users to challenge content moderation decisions by Facebook, TikTok, and YouTube under the Digital Services Act.

The Appeals Centre Europe will begin operations by the end of 2024, initially handling cases for Facebook, TikTok, and YouTube.
Certified by Irish regulators, the Centre aims to provide a non-judicial avenue for EU users to dispute content decisions on social media platforms.
Users will pay a nominal fee to appeal, refunded if the decision is in their favor, while platforms will be charged per case.
Decisions made by the Centre are not binding, but it seeks to enhance transparency and accountability in content moderation.
Headed by former Meta Oversight Board director Thomas Hughes, the Centre is funded by a one-time grant from the Oversight Board Trust.