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EU Agrees to Raise Delay Thresholds for Flight Compensation

After 12 years of talks, transport ministers approved higher delay thresholds, new disability protections, an automated claim process, a four-month window for parliamentary review.

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Overview

  • EU transport ministers raised the compensation eligibility delay to more than four hours for flights under 3,500 km and six hours for longer routes.
  • The measure sets compensation at €300 for qualifying short-haul delays and €500 for long-haul, adjusting previous levels of €250/€400 and €600 after shorter wait times.
  • The agreement includes over 30 new passenger rights, from mandatory rerouting options to strengthened assistance and priority handling for travelers with disabilities.
  • Airlines for Europe criticized the deal for adding complexity, while the European Consumer Organisation warned that most passengers, facing delays of two to four hours, may lose compensation rights.
  • The European Parliament has a four-month window to approve or object before the new rules become law.