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Eternal, Amazon, Meesho, Swiggy and Zepto Launch Digital Commerce Coalition

Aimed at shaping policy and industry practice, the coalition says it will work to boost consumer trust, help small businesses, improve delivery‑partner welfare and cut the sector’s environmental footprint.

Overview

  • The five founding members issued a joint statement on June 1 announcing the Digital Commerce Coalition and naming consumer trust, responsible innovation, MSME support, delivery‑partner welfare and sustainability as its priorities.
  • New Delhi policy consultancy Koan Advisory Group will serve as the coalition’s secretariat and will run research, engagement and convening activities for the group.
  • Major platforms backed by Walmart and Reliance are not part of the founding roster, a gap that observers say could limit the coalition’s representativeness and influence when it moves from principles to policy.
  • The coalition has so far published broad priorities but has not announced concrete joint policy positions, standards or enforcement mechanisms for issues such as gig‑worker protections or platform practices.
  • The move comes as India’s online retail market is forecast to expand rapidly, a dynamic that could raise competition for small sellers, change supply chains and make coordinated industry engagement on regulation and worker welfare more consequential for consumers and delivery partners.