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EsSalud Hospital in Chiclayo Apologizes After Scheduling Appointment for Patient Who Died Four Months Earlier

EsSalud attributes the scheduling to an admissions system fault, apologizing to the family.

Overview

  • The daughters of Abner Rivera Rodríguez said a text message arrived this week setting a pneumology appointment for December 29 at 8:00 a.m.
  • Rivera, 66, died on July 21, 2025, in the HNAAA emergency unit after years battling pulmonary fibrosis.
  • The family described the notification as a mockery and argued that a living patient lost a scarce specialist slot.
  • HNAAA/EsSalud issued a communiqué on November 11 acknowledging an admissions‑system error and apologizing to the relatives.
  • The institution said it will take actions to prevent a recurrence, but it did not specify the measures or provide a timetable.