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EsSalud Apologizes, Opens Probe After Woman Given Prostate Diagnosis at Gynecology Visit

A formal complaint from the family triggered an internal review by EsSalud’s Rebagliati network.

Overview

  • Aurora Ortiz, 70, left a checkup at the Juan José Rodríguez Lazo polyclinic in Chorrillos with a report listing an anatomically impossible condition.
  • The document stated “Hipertrofia prostática grado I,” a diagnosis that only applies to men.
  • EsSalud issued a public apology and said the Red Prestacional Rebagliati will investigate and apply administrative sanctions to those responsible.
  • The family filed a complaint with the Superintendencia Nacional de Salud and says it will pursue legal action.
  • The episode has renewed scrutiny of EsSalud’s patient identification and recordkeeping practices, with the family also reporting long waits and poor treatment.