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Equifax Fined $15 Million for Credit Reporting Failures

The CFPB penalized Equifax for inadequate dispute investigations, flawed software, and inaccurate consumer credit scores.

  • The Consumer Financial Protection Bureau (CFPB) fined Equifax $15 million for violations of the Fair Credit Reporting Act (FCRA).
  • Equifax failed to investigate consumer disputes properly, ignored submitted evidence, and reinstated previously deleted inaccuracies on credit reports.
  • Flawed software used by Equifax caused inaccurate credit scores for hundreds of thousands of consumers, affecting their financial opportunities.
  • The company has agreed to overhaul its dispute resolution processes and invest in improving data accuracy and technology infrastructure.
  • This penalty follows broader CFPB actions against other credit reporting agencies, highlighting systemic issues in the credit reporting industry.
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