Overview

• At its Verona UGM, Epic introduced named AI agents for key users: Emmie for patients, Art for clinicians and Penny for revenue operations.
• MyChart Central will give patients a single login across sites, and Emmie will answer result questions, propose appointments and suggest screenings.
• Epic confirmed a native AI charting capability built with Microsoft’s Dragon ambient technology, with limited use targeted for early 2026 and support for third‑party ambient tools continuing.
• Penny has initial features live today, including automated appeal letter drafting for denied claims and coding suggestions, with broader prior‑authorization support highlighted.
• Epic is developing Cosmos AI foundation models, including the CoMET model with Yale and Microsoft Research, to forecast clinical and operational events using the 300 million–patient Cosmos dataset, alongside new adoption programs such as an Executive Package, Launch Pad and predictable pricing options.