Epic, Humana Enable Digital Insurance Cards for 800,000 Medicare Advantage Members
The rollout advances CMS’s “kill the clipboard” push by moving insurance verification into Epic’s Payer Platform.
Overview
- The companies demonstrated the capability at the CMS Connectathon in Washington, D.C., showing digital storage and exchange of Humana Medicare Advantage coverage information in Epic.
- Providers using Epic can receive patients’ insurance details before appointments, enabling automatic verification and reducing manual data entry at check-in.
- About 120 health systems have adopted the functionality, with Froedtert ThedaCare cited as an early user reporting a smoother intake experience.
- Epic says related features such as Coverage Finder and Digital Insurance Card Exchange have helped more than one million patients and can cut front-desk time by up to 50%.
- Humana is encouraging contracted providers that use Epic to turn on the capability to broaden access to digital cards and coverage sharing.