Overview

• EPFO advised members to avoid unauthorised agents and cybercafé operators for tasks that can be done free of charge on its portal and UMANG app.
• EPFO simplified member profile correction with Aadhaar authentication, enabled UAN de-linking online and introduced Face Authentication Technology for instant UAN activation on UMANG.
• The auto-claim settlement limit for advances under illness, housing, marriage and education was raised to ₹1 lakh, resulting in 2.34 crore claims being processed automatically in FY 2024-25.
• Employer approval requirements for most transfer claims and bank account seeding were removed, and the need to upload a cheque leaf or attested bank passbook was eliminated in April 2025.
• In FY 2024-25, EPFO registered 16.01 lakh grievances on EPFiGMS and 1.74 lakh on CPGRAMS, resolving 98 percent of cases within stipulated timelines.