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1h ago

ENISA Confirms Ransomware Behind European Airport Check-In Disruptions

Investigators say the ransomware strain has been identified.

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A view of cancelled and delayed flight information displayed at a flight information board as technical issue causes by a cyberattack on a third-party system provider led to congestion in Heathrow Airport, in London, United Kingdom on September 20, 2025.
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Overview

  • Automated check-in and baggage systems from Collins Aerospace went offline from Friday, forcing manual processing at Heathrow, Brussels, Berlin and Dublin.
  • ENISA confirmed a ransomware incident affecting a third-party provider and said law enforcement is investigating.
  • On Monday, Brussels reported about 60 cancellations out of roughly 550 flights and used iPads and laptops for check-in, while Berlin faced long queues and Heathrow said most flights operated.
  • Collins, owned by RTX, said it is deploying software updates to restore its Muse/cMUSE services and is working with affected airports.
  • The UK National Cyber Security Centre said it is coordinating with Collins, UK airports and the Department for Transport, and officials have not attributed the attack.