Energy Firms Resume Forced Installation of Prepayment Meters

EDF, Octopus and Scottish Power can install meters again under strict new Ofgem rules, but Octopus has no plans to restart.

Energy companies EDF, Octopus and Scottish Power have been granted approval to resume the forced installation of prepayment meters in people's homes, nearly a year after the practice was suspended.
The practice was suspended after a scandal emerged where agents for British Gas were found to be inappropriately installing meters in the homes of vulnerable people, against Ofgem rules.
New rules have been drawn up by Ofgem that set out what suppliers are required to do, including making 10 attempts to contact a customer and providing £30 of credit before forcibly installing the meters.
Prepayment meters cannot be fitted in the homes of people aged over 75 with no support in their house or in homes with children under two-years-old.
Despite the permission, Octopus has stated it has no plans to restart involuntary installations.