Emma Gilthorpe Appointed as New CEO of Royal Mail

Gilthorpe, previously COO at Heathrow, is set to lead Royal Mail through a pivotal transformation period.

Emma Gilthorpe, formerly COO at Heathrow Airport, has been named the new CEO of Royal Mail, taking over in the summer.
Her appointment comes amid Royal Mail's efforts to modernize and reverse its financial downturn, including a £1bn loss reported last year.
Gilthorpe's tenure at Heathrow included overseeing controversial security outsourcing plans, sparking union concerns of potential strikes.
Royal Mail is considering significant changes, including reducing delivery days and extending delivery times, as proposed by regulator Ofcom.
Gilthorpe's leadership aims to improve Royal Mail's performance and customer service, while navigating regulatory and operational challenges.