Overview
- The new facility is built around a 170-seat restaurant and lounge, eight tech-enabled classrooms, and presentation kitchens that replicate luxury service settings.
- Cabin crew take part in an immersive fine-dining module, dining as guests on four-course menus curated by Emirates’ master chefs and served by elite trainers.
- An 'Art of Service' course focuses on presence, poise and emotional intelligence, training crew to read cues, anticipate needs and craft personalised experiences.
- A hybrid training kitchen, combining a restaurant setup with an airline galley, teaches culinary presentation and plating under professional chef instructors.
- The centre integrates with Emirates’ existing onboarding and refresher pathways and complements the new 24/7 Crew Zone, supporting a cabin crew workforce of nearly 25,000 from over 140 countries.