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Emergency Departments in England Struggle with Surge in Non-Urgent Cases

Rising A&E visits for minor ailments signal strain on primary care services and intensify pressure on NHS during winter months.

  • A&E departments in England have seen significant increases in visits for non-urgent conditions such as back pain, earache, hiccups, and insomnia over the past year.
  • NHS data shows a 10-18% rise in cases like headaches, coughs, and nosebleeds, with nearly 8.6 million A&E attendances resulting in discharge with written advice in 2023-24.
  • Health officials estimate up to 40% of A&E visits could be avoided or better treated through primary care or NHS 111 services.
  • Experts attribute this trend to overstretched primary and community healthcare services, leading patients to seek care in emergency departments for minor issues.
  • NHS leaders warn of worsening pressures during the winter season, urging the public to reserve A&E for serious or life-threatening emergencies and use alternative healthcare options when possible.
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