Overview

• The outage began Sunday at her home in Switzerland, cutting electricity, hot water and heating across much of the house.
• Electric shutters reportedly cannot be raised, leaving several rooms dark, with only one floor still having light.
• She says her insurers have declined to cover the damage or associated repair costs.
• Food in her freezer spoiled after the refrigerator lost power, according to her Instagram updates.
• On Monday morning she said she had hired a new firm and was awaiting its assessment and help.