Overview

• The 15-year-old became separated from his parents at Menorca Airport, prompting a missing child alert that was later lifted when he was spotted on an EasyJet flight to Milan sans ticket.
• Mallorca’s National Police reviewed CCTV footage and confirmed he had slipped through security to board EasyJet flight U23762 bound for Milan’s Malpensa Airport.
• On arrival, EasyJet staff and local authorities met the boy, and his mother caught a later flight to Milan to reunite with him before their journey back to the UK.
• The case highlighted the need for extra support for vulnerable travelers, such as minors with autism, within routine security and boarding procedures.
• EasyJet has opened a formal inquiry with Menorca Airport and its ground handling partner to determine how boarding protocols were bypassed and to prevent similar lapses.