Overview

• A TikTok video posted by user emilia.petcu showed her being charged £96 at London Luton Airport gate for an under-seat backpack she says met easyJet’s published rules.
• In the clip, the traveller highlighted poor cabin hygiene and litter, and said the flight to Paris was delayed without timely updates.
• Coverage on August 2 brought wider attention to the incident after multiple outlets reported her account and the video went viral.
• easyJet issued an official statement reaffirming that one small under-seat bag is free and that size limits are communicated at booking, via email and on boarding passes.
• No compensation or further resolution has been announced, and the airline maintains that its ground handlers enforce policies within a brief boarding window.