Overview

• Flight EZY3382 from Malaga to Liverpool was canceled late on 13 September after a disruptive incident on the inbound service.
• Witnesses said three apparently intoxicated passengers were removed by easyJet staff with assistance from the Spanish Civil Guard.
• The captain told passengers the crew were “traumatised” and would not operate the return sector.
• Hundreds of travelers were left overnight in Malaga and many reported being told to rebook via the app, which they said was glitchy as hotel options ran short.
• EasyJet apologized, cited the requirement for crew to declare unfit to operate, offered rebooking or refunds plus hotels and meals, and said it is reviewing the Malaga ground‑handling experience while no public update on any charges has been issued.