Overview

• On 28 June, Glasgow Airport personnel refused boarding to Louise McMahon’s family for a Paris flight despite passports valid through September 2025.
• The incident cost the McMahons £1,975 in non-refundable flights and hotel bookings during her 50th birthday trip.
• Staff applied a non-existent requirement that passports be issued within ten years instead of the EU’s three-months-beyond-departure rule.
• easyJet has enlisted its Glasgow handling partner for targeted retraining to ensure accurate enforcement of post-Brexit passport regulations.
• The case follows similar wrongful denials reported since 2022, underscoring ongoing inconsistencies in UK-EU travel checks.