Overview
- Servers will shut down on January 20, 2026 at 1:59 PM UTC, rendering the game unplayable and erasing server-stored progress.
- The game was delisted from the iOS App Store and Google Play on October 21, following a final update on October 20.
- In-app purchases are disabled; existing SimCash, Simoleons, and Tickets can be used until shutdown, with no refunds for any leftover currency.
- The October 20 update grants unlimited energy, and all Build Mode and Create-A-Sim items will unlock for all players on January 6, 2026.
- EA has scheduled 14 farewell events through January; the company did not give a specific reason for the closure, and The Sims FreePlay remains supported.