Overview
- USCIS instructs participating employers to create an E-Verify case by Tuesday, October 14, for each employee hired while the system was unavailable, using the I-9 hire date and selecting “Other” with the note “E-Verify not available.”
- Days when E-Verify was offline do not count toward the standard three‑business‑day case‑creation rule, and compliance clocks resume now that the system is operational.
- Employers must update Referral Date Confirmations for tentative nonconfirmations by printing a new notice, writing the system’s new date on the original, or adding six federal business days, with no extra days added for cases referred on or after October 8.
- Employees who could not contact SSA or DHS during the outage receive additional time to act, and E‑Verify+ users should log in to view updated action dates on the “What’s Next” page.
- HR teams should run backlogged queries, close eligible cases, and address mismatches promptly, while expecting heavier support volumes and possible delays from DHS and SSA; federal contractors will not be penalized for deadline slippage caused by the outage.