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DWP Warns Universal Credit Claimants to Report Changes or Face Repayments

The department used social media to urge prompt account updates to prevent recoverable overpayments.

Overview

  • In posts on X and Facebook this week, the DWP told claimants to update their online Universal Credit accounts when living arrangements change to avoid overpayments that may need to be repaid.
  • A DWP video message highlighted moves in with a partner or other shifts in living situation as examples that must be reported without delay.
  • GOV.UK guidance says claimants must report changes to health, caring responsibilities, household membership or deaths, address, travel abroad, and a child's education or training status.
  • Universal Credit replaces several legacy benefits and is available to people under State Pension age who live in the UK, have less than £16,000 in savings, and meet low‑income criteria.
  • For housing costs, Discretionary Housing Payments may be available to those on Housing Benefit or the housing element of Universal Credit, with local councils deciding eligibility, amounts and duration.