Overview
- Managed migration notices are being sent to people on legacy, income‑related benefits, giving them a set window, typically around three months, to apply for Universal Credit.
- The switchover is not automatic, so failing to respond to a notice can result in payments stopping.
- A dedicated helpline on 0800 169 0328 can answer questions or arrange extra time where there is a valid reason.
- The DWP says over 95% of ESA claimants have already moved to Universal Credit, with about 40% receiving enhanced support such as phone calls and home visits.
- Income Support and income‑based Jobseeker’s Allowance are scheduled to end at the start of April 2026.