Overview
- PCS members at Lincoln City Hall began a 4–17 November walkout over the confirmed closure of the Service and Support Centre due in May.
- Union representatives say more than 120 roles are at risk, with 128 staff reported to be in scope of redundancy consultations.
- Staff warn the loss of largely back‑office roles that handle child‑related Universal Credit elements could slow payments for vulnerable families.
- The DWP says affected workers do not see customers face to face and describes the move as consolidation to fewer, larger, more viable sites.
- A recent NAO report found over half of jobcentres reduced claimant support because of a shortfall of more than 2,000 work coaches, while charities and a former worker raised concerns about trust in the system.