Overview
- Late June 2026 the Department for Work and Pensions confirmed it is rolling Support Conversations out from six pilot sites to 33 Jobcentres, with 27 locations named and six more to be announced.
- Support Conversations are voluntary, one-to-one, hour-long meetings that take a holistic approach to barriers to work, covering employment, housing, debt, skills and drug or alcohol support.
- The offer targets people awaiting a Work Capability Assessment and those assessed as having Limited Capability for Work and Work-Related Activity (LCWRA).
- Sessions are delivered by healthcare professionals, Pathways to Work advisers and Disability Employment Advisers and can be held face to face, by video or by telephone.
- The expansion sits inside the government’s £3.5 billion Pathways to Work package, which includes Connect to Work, a national WorkWell roll-out and other measures, and the DWP says pilots showed claimants felt listened to though independent long-term outcome data has not been published.