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DWP Deploys 1,000 Jobcentre Advisers to Offer Voluntary Support to Long‑Term Sick

The nationwide rollout targets 65,000 people this year to curb rising sickness‑benefit costs.

Overview

  • Pathways to Work advisers are now in every Jobcentre across England, Wales and Scotland, offering monthly tailored help to Universal Credit claimants in the LCWRA group.
  • The support is voluntary and offered via UC journals, with more than 10,000 people having attended at least one appointment since April.
  • People with the most severe lifelong conditions and those under Special Rules End of Life are excluded from contact under this initiative.
  • DWP cites research that LCWRA claimants who accept extra work‑coach support are about a third more likely to be in work a year later.
  • Ministers are weighing further reforms, including a possible duty to engage and changes to Universal Credit, as experts warn any near‑term fiscal impact will be limited despite sickness benefits running at roughly £80bn a year and a 2.2 million‑strong LCWRA caseload.