Overview
- Entitlement is usually treated from the original claim date, so if a decision is changed on reconsideration the arrears are paid as a single lump sum.
- Ministers describe the process as a formal route to challenge benefit decisions and submit additional information, according to DWP minister Sir Stephen Timms.
- People on Universal Credit, PIP, Pension Credit and other DWP or HMRC-administered benefits can request a reconsideration.
- Requests should include the date of the original decision, full name and address, date of birth and National Insurance number, and explain which parts are wrong and why.
- Claimants may submit new medical reports and financial documents to support their case, and outcomes are issued in a mandatory reconsideration notice explaining the reasons and evidence.